Terms & Conditions

1. Who we are

Information provided under section 43 of the Electronic Communications and Transactions Act 25 of 2002:

• Full name and legal status: Softnamic (Pty) Ltd, a private company registered in South Africa.
• Registration number: [company registration number]
• Directors: [names of directors]
• Physical address, which is also our address for the service of legal documents: 1st Floor, Pharos House, 70 Buckingham Terrace, Westville, 3629, Durban
• Phone: 012 345 6789 · Email: contact@softnamic.co.za
• [VAT registration number, if registered]

2. Using the website

You may use the website for lawful purposes only. You may not:

• try to gain unauthorised access to the website, its servers or any connected system;
• interfere with how the website works, or introduce viruses or other harmful code;
• copy, scrape or reuse the website's content for commercial purposes without our written permission;
• use the website to send unsolicited messages.

3. Information on the website

The website gives general information about Softnamic and our services. It is not advice and it is not an offer. The scope, price and timing of any work are only confirmed in a written quote or service agreement. We try to keep the website accurate and up to date, but we may change or remove content at any time without notice.

4. Intellectual property

The website and everything on it, including its design, text, graphics, code, and the Softnamic name and logo, belong to us or to the people who licensed them to us. You may view the website, share links to it and print pages for your own reference. Any other use needs our written permission.

Earth imagery courtesy of NASA (Blue Marble and Black Marble, NASA Earth Observatory).

5. Links to other websites

The website may link to websites run by others. We don't control them and are not responsible for their content or how they handle your information.

6. Privacy

Our POPIA notice explains how we handle personal information you share with us through the website or otherwise.

7. Electronic communications

You agree that we may communicate with you electronically, and that electronic messages meet any legal requirement for communication in writing. A message you send us is treated as received only once it reaches us and we are able to read it, not when you send it.

8. Availability and disclaimer

Important: this clause and clause 9 limit our responsibility to you. Please read them carefully.

The website is provided "as is". We do not guarantee that it will always be available, uninterrupted or free of errors, or that the information on it is complete or current. This applies to the extent that the law allows, including the Consumer Protection Act 68 of 2008 where that Act applies.

9. Limitation of liability

To the extent that the law allows, we are not liable for any loss or damage that arises from your use of the website, from not being able to use it, or from relying on information on it, unless the loss or damage was caused by our gross negligence or wilful misconduct. Nothing in these terms limits any liability that cannot be limited by law, or any right you have under the Consumer Protection Act.

10. Changes to these terms

We may update these terms from time to time. The date at the top shows when they were last changed. Using the website after a change means you accept the updated terms.

11. Law and disputes

These terms are governed by the laws of the Republic of South Africa, and the South African courts have jurisdiction over any dispute about them [confirm preferred court, e.g. the KwaZulu-Natal Division of the High Court, Durban].

12. General

If any part of these terms is found to be invalid, the rest remains in force. If we don't enforce a right under these terms, we have not given it up.

13. Contact us

Questions about these terms can be sent to contact@softnamic.co.za or 012 345 6789.